home
contact
sitemap
türkçe
About Sistema
Consulting Expertise
Training
Control 2007
QuickScore
Press Room
About Sistema
Management
Strategic Partnerships
Working at Sistema
Contact Us
Board
Consultants
NIMBUS
TICSI
Spider Strategies
Values & Culture
Development Opportunities
Employee Survey Results
Job & Trainee Application
Corporate Performance Management
Innovative Process Management
Sales Development
Organizational Design
SOX and Internal Control Systems
Corporate Images
Newsletters
KURUMSAL BİRİKİM
"We have appointed Sistema during the design of retail business model of Turkcell Flagship stores. Our consulting experience can be summarized by 4 words: Focus, communication and excellence in execution. I would like to thank Sistema team for exceeding our expectations in every project phase."
Turgay ADIYAMAN
Turkcell
Channel Management, Channel Strategy Unit Head
“By this project our company adapted to the country’s conditions in a very short period, began operating with the lowest financial risk possible, stand out with its per employee turnover and profitability among its competitors, be able to decrease its costs below the industry average with the help of its expertly optimized logistic processes. By the cost advantage and efficiency obtained, minimum number of qualified human resource were employed; our company exceeded its budgeted turnover goal and moved into profit within a period less than a year which can be rarely seen in this sector. None of the common problems of newly established and fast growing companies were experienced with the help of the structure which adapts to the needs of company very quickly and the training requirements for the new employees were minimized.”
Ertan ATAY
Brightstar Turkey
Managing Director
"During the course of the past 3.5 years, it has been my pleasure to be associated with Sistema. I have worked closely with a number of different employees in this time and every interaction has always been highly professional. They are known to deliver well within project deadlines and are adept at working across multiple time zones. Although they hold the status of ‘consultant’, they align themselves in such a way that seamlessly integrates their team with the customer, yet still remain distant enough to provide valuable solutions for improving the customer’s internal processes."
Shonagh BAIGENT
DHL Express US
Director of Sales Force Automation & Sales Processes
“Nimbus Control and Sistema’s support is making great contribution to visibility and common language as a result of clarity of working practices together with management effectiveness."
Murat BAYBURTLUOĞLU
Finansbank
Assistant General Manager, HR, Service Excellence and Process Management
"In Sistema, we have come across a business partner looking beyond the project scope with its vision and relationship management; together with a fine blend of professionalism and amateurism, competency, high level of ethics and full delivery against commitments."
Nida ÇETİN
İş Leasing
Assistant General Manager
"Sistema has added tremendous value and support in restructuring the corporate business segment sales operations and attaining breakthrough business results."
Süha ÇOLAKOĞLU
Turkcell
Corporate Segment Director
"Building long term partnerships is one of our key policies. Our rigorous research and evaluation process led us working with a process and performance specialist, Sistema. We have experienced the benefits of our “always work with the best” strategy in working with Sistema too.”
Uğur DUMANKAYA
Dumankaya İnşaat
Board Member
"Sistema owned the project, analyzed all the data in various aspects and analyzed the end to end supply chain together with data analysis, field work and workshops. They forced all units in the organization to meet the deadlines together with detailed action plans to solve root causes of symptoms. All of these were key drivers behind the huge success further than our initial expectations."
Atalay GÜMRAH
Eczacıbaşı
Managing Director of İntema
“This was a project in which genetic code of the organization was mapped. In one sentence, our expectations were met. We get what we wanted.”
Mustafa Kemal İŞLER
İstanbul Metropolitan Municipality
Director of Strategic Planning
"You and your team did a great piece of work, creating process visibility which was not there before."
Don JACOBS
DHL Global Mail Switzerland
Managing Director
“We all thank you. I think that you work earnestly. You work not only willingly, but also earnestly.”
Mahmut KOCAMEŞE
İstanbul Metropolitan Municipality
Department of Real Estate and Expropriation Head of Department
"Sistema definitely has great contribution in the improvement of our retail channel. I believe further deployment of this model will create bigger success stories."
Taner KOKİNO
Karland
Managing Director
“Sistema, with its competent staff, is well result oriented. They are very successful at generating and optimizing the processes which will be used in the heart of the business rather than keeping them in shelves. With my heartfull thanks for their contribution to Smile Project, I believe they are a reliable and needed partner to any top level executive.”
Burçin ORHON
General Manager
Smile Dağıtım
"DHL Express has used Sistema for the last 7 years to help develop, manage and maintain our Sales Processes. The success of our sales team relies heavily on our sales team understanding what is expected from them and how they should do their job and we use our Sales Processes to achieve that. Strong Sales processes also ensure that our Sales Force Automation System is cutting edge and our metric measurement systems support revenue growth. Sistema have provided excellent support to help grow our business and drive our sales team to new levels of attainment. They have an extremely professional team that has taken the time to really understand our business and provide us with proactive innovation and support."
Mr. Malcolm REES
DHL Express
Head of Global Sales
“I am very glad to see the direct impact of the studies we carried out with Sistema. The positive attitude of Sistema consultants who are flexible, possessive and acting “as someone among us” are among the most important factors that contributed to the implementation success of the project. Our cooperation with Sistema will continue increasingly. Thank you very much for your contribution.”
Alp SAUL
Pronet
Chairman
"Great Results , Expertise, and High Integrity."
Şafak N. ŞEN
Turkcell
Corporate Segment Restructuring Project, Project Manager
"Sistema helped us in a very professional and systematic way to create clarity of what we where doing in the space of Customer Service and how we could ensure that what we do add value to our customers!"
Ulrik TOPP
DHL Global Mail
CEO of Central & Northern Europe
“This will help us tidying up the affairs. Now we have a rock-solid resource. At the beginning, I was concerned about the possibility of Sistema’s success. I had thought that in the end we would have lots of boxes merely. Today my opinion has changed completely. I think that it’s a great resource for training. We have been aware of some of the improvement topics. Yet, many extra topics were identified that we had not been aware of. Thanks.”
Semih TURHAN
İstanbul Metropolitan Municipality
Department of Real Estate and Expropriation Director of Expropriation
"With the help of the solution oriented approach of Sistema, we managed to achieve desired results in every step of our projects. In our every Project, scheduling was strictly adhered and each consultant of Sistema owned the projects as much as us."
A. Kemal YÜCESAN
Başak Groupama
Assistant General Manager for Human Resources, Quality and Organization, Internal Services and Training
"We would like to thank you for the excellent work that you have done for our department and the helpful insights that you have provided."
Mr. Jens BERSON
DHL Global Mail UK Ltd
Training & Development Manager
“The greatest benefit was removing the pessimism inside the company and making everyone feel that there is nothing which cannot be fixed and this development was so easy. We are very fortunate to work with Sistema. You have well deserved every penny paid.”
Erman DAYI
Telekurye
Company Partner
“We all thank you. In very short time everything became visible. We had such a good progress. Among all the projects that we have realized till today, I think this is the most effective one.”
Hayri DAYI
Telekurye
Company Partner
"Sistema has helped us tremendously in developing our Global Sales Processes in DHL Express. They have applied a very systematic but also a very pragmatic approach during the development phase which helped us progress very fast and efficiently. As a result of their quality work we were able to develop “One of a kind Global Sales Processes” and implemented it across the globe in an extremely short period of time. The consultants in Sistema have always been very efficient, reliable and flexible in every need of ours. We thank them for their great partnership."
Sühan DİNÇER
DHL Express Global Head Office – Bonn / Germany
Director of Global Sales Processes and Tools
“Sistema has completely fulfilled the accountabilities prescribed in the Restructuring Project contract of Köy-Tür and finished the project with great accuracy and dedication. Sistema continues supporting the implementation phase and further requirements from us far beyond the defined project deliverables."
Sevil KUTULAMAN
Köy-Tür Poultry Production and Trading A.Ş.
General Manager
Başarı Öyküleri
Choose
Azercell Control Akıllı Süreç Platformu
Başak Groupama Emeklilik Süreç ve Performans Yönetimi
Başak Groupama Sigorta Süreç ve Performans Yönetimi
DHL Express Global Satış Süreçleri
DHL Global Mail Orta ve Doğu Avrupa- Müşteri Hizmetleri
Dumankaya İnşaat Süreç Yönetimi
Eczacıbaşı İntema Mutfak Üretim Yapılandırma Projesi
Ekol Lojistik Karayolu Taşımacılığı Süreçlerinin Yeniden Tasarımı
Finansbank Control Akıllı Süreç Platformu
İnteltek Kurumsal Süreç ve Performans Yönetimi
İstanbul Büyükşehir Belediyesi Süreç Analizi
Karland Perakende Operasyon Modeli
Köytür Organizasyonel Yeniden Yapılanma
Pronet Kurumsal Süreç Yönetimi ve Satış Geliştirme
Smile Dağıtım Süreç Tasarımı ve ERP Sistem Gereksinim Tasarımı
Smile Pratik Süreç Tasarımı ve ERP Sistem Gereksinim Tasarımı
Telekurye Kurumsal Süreçlerin Yeniden Tasarımı
Turkcell Control Akıllı Süreç Platformu
Türkiye Finans Control Akıllı Süreç Platformu ve Süreç Tasarımı
Vodafone Çağrı Merkezi Gelişim Programı
Home
About Sistema
Consulting Expertise
Training
Control 2007
QuickScore
Working in Sistema
Contact
Privacy
Terms of Use